Terms and Conditions

Last updated: April 1, 2019

These Terms and Conditions (“Terms”, “Terms and Conditions”) govern your relationship with https://solesavy.ca/ website along with any associated Sole Savy platforms without limitation to Slack, Facebook, Twitter, and Instagram (the “Service”) operated by Sole Savy (“us”, “we”, or “our”).

Please read these Terms and Conditions carefully before using the Service.

Your access to and use of the Service is based on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms and accept all legal consequences. If you do not agree to these terms and conditions, in whole or in part, please do not use the Service.

Subscriptions

This Service is billed on a subscription basis (“Subscription(s)”). You will be billed in advance on a recurring and periodic basis (“Billing Cycle”). Billing cycles are set either on a monthly or annual basis, depending on the type of subscription plan you select when purchasing a Subscription.

Subscriptions are only available to residents of Canada with a legal billing address. No mail forwarding services will be accepted.

At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it or Sole Savy cancels it. You may cancel your Subscription renewal either through your online account management page or by contacting Sole Savy customer support team.

A valid payment method, including PayPal, is required to process the payment for your Subscription. You shall provide Sole Savy with accurate and complete billing information including full name, address, province, postal code, telephone number, and a valid payment method information. By submitting such payment information, you automatically authorize Sole Savy to charge all Subscription fees incurred through your account to any such payment instruments.

Should automatic billing fail to occur for any reason, Sole Savy will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.

Review Period

We will review your account prior to accepting you to our Service. At our sole discretion we may refuse entry to our Service for any reason including but not limited to our belief that you may be a ‘reseller’. We reserve the right to extend the review period up to two (2) days after acceptance without you being informed. During this period if we refuse and terminate your account you will be refunded your Subscription. For greater certainty, any termination after the first two (2) days will not be refunded at all.

Fee Changes

Sole Savy, in its sole discretion and at any time, may modify the Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle.

Sole Savy will provide you with a reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective.

Your continued use of the Service after the Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.

Refunds

Except when required by law, paid Subscription fees are non-refundable.

Accounts

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trade mark that is subject to any rights of another person or entity other than you without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.

Uptime

Sole Savy strives for a “true SLA” which is a goal of 100% availability. Sole Savy achieves this level of compliance through redundant services and the proactive monitoring of our products. We guarantee a minimum availability of 90% on a 24x7x365 basis except for scheduled maintenance. No refunds or credits will be issued for any change in service unless deemed necessary by Sole Savy. Sole Savy is not responsible for any downtime occurred on our other platforms such as Slack, Twitter and Facebook.

Intellectual Property

The Service and all contents, including but not limited to text, images, graphics or code are the property of Sole Savy and are protected by copyright, trademarks, database and other intellectual property rights. You may display and copy, download or print portions of the material from the different areas of the Service only for your own non-commercial and personal use only. Any other use is strictly prohibited and may violate copyright, trademark and other laws. These Terms do not grant you a license to use any trademark of Sole Savy or its affiliates. You agree to not share, re-produce or re-post any information, photos, notices, or content found on any platform operated within the Sole Savy network. You further agree not to use, change or delete any proprietary notices from materials downloaded from the Service. Any Sole Savy member found using their account for the sole purpose of “reselling” will have their account terminated.

Code of Conduct

Sole Savy prohibits discrimination, harassment and bullying in any form – verbal, physical, or visual. We are committed to a violence-free community, and we will not tolerate any level of violence or the threat of violence in the community. We strictly prohibit discrimination or harassment on the basis of race, colour, religion, status, national origin, ancestry, pregnancy status, sex, gender identity or expression, age, marital status, mental or physical disability, medical condition, sexual orientation, or any other characteristics protected by law.

We ask that all our valued members follow our code of conduct so our community can flourish.   There will be ZERO tolerance for abuse in our community, website and network. Members are required to conduct them selves in a respectful manner towards all members. Any form of conduct by a member that is deemed harmful to the community and website by Sole Savy will result in the termination of their account.

Links To Other Web Sites

The Service may contain links to third-party web sites or services that are not owned or controlled by Sole Savy.

Sole Savy has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Sole Savy shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach the Terms or violate the use of our intellectual property.

All provisions of the Terms shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

Indemnification

You agree to indemnify, defend and hold harmless Sole Savy, its principals, officers, directors, representatives, employees, contractors, licensors, licensees, suppliers and agents, from and against any claims, losses, damages, losses, obligations, costs, actions or demands.

These include but are not limited to: (a) legal and accounting fees resulting from your use of the Service; (b) your breach of any of these Terms; (c) anything you post on or upload to the Service; and (d) any activity related to your account. This includes any negligent or illegal conduct by you, any person or entity accessing the Service using your account whether such access is obtained via fraudulent or illegal means.

Limitation Of Liability

Sole Savy, its directors, employees, partners, agents, suppliers, or affiliates, shall not be liable for any loss or damage, direct or indirect, incidental, special, consequential or punitive damages, including without limitation, economic loss, loss or damage to electronic media or data, goodwill, or other intangible losses, resulting from (i) your access to or use of the Service; (ii) your inability to access or use the Service; (iii) any conduct or content of any third-party on or related to the Service; (iv) any content obtained from or through the Service; and (v) the unauthorized access to, use of or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other claim in law, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Disclaimer And Non-Waiver of Rights

Sole Savy makes no guarantees, representations or warranties of any kind as regards the website and associated technology. Any purportedly applicable warranties, terms and conditions are excluded, to the fullest extent permitted by law. Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance, except as provided for under the laws of any province in Canada. In such cases, the provincial law shall apply to the extent necessary.

Sole Savy its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.

If you breach any of these Terms and Sole Savy chooses not to immediately act, or chooses not to act at all, Sole Savy will still be entitled to all rights and remedies at any later date, or in any other situation, where you breach these Terms. Sole Savy does not waive any of its rights. Sole Savy shall not be responsible for any purported breach of these Terms caused by circumstances beyond its control. A person who is not a party to these Terms shall have no rights of enforcement.

You may not assign, sub-license or otherwise transfer any of your rights under these Terms.

Exclusions

As set out, above, some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you. Provincial laws of Canada may apply to certain products and service provided.

Governing Law

These Terms shall be governed by, and interpreted and enforced in accordance with, the laws in the Province of British Columbia and the laws of Canada, as applicable.

If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, then any remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements, oral or otherwise, regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, in whole or in part, please stop using the website and the Service.

Contact Us

If you have any questions about these Terms, please contact us.